Terms & Conditions
1. Use of this Site
1.3. All materials, including images, text, illustrations, designs, icons, photographs, programs, music clips or downloads, video clips and written and other materials that are part of this Site (collectively, the "Contents") are intended solely for personal, non-commercial use. You may download or copy the Contents and other downloadable materials displayed on the Site for your personal use only. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of or exploit in any way, in whole or in part, any of the Contents, the Site or any related software. All software used on this Site is the property of ZimSeller or its suppliers and international copyright laws. The Contents and software on this Site may be used only as a shopping resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display, or performance, of the Contents on this Site is strictly prohibited.
1.4. Third Party Sites: References on this Site to any names, marks, products or services of third parties, or hypertext links to third party sites or information are provided solely as a convenience to you and do not in any way constitute or imply ZimSeller's endorsement, sponsorship or recommendation of the third party, its information, products or services. ZimSeller is not responsible for the practices or policies of such third parties, nor the content of any third party sites, and does not make any representations regarding third party products or services, or the content or accuracy of any material on such third party sites. If you decide to link to any such third party web sites, you do so entirely at your own risk. Back to Top
2.1. We do our best to provide you with the lowest prices possible on ZimSeller. ZimSeller does not price match with any other online or offline retailer. We strive to maintain highly competitive prices and review them regularly in order to serve you with great values, every day.
2.2. While ZimSeller strives to provide accurate pricing information, pricing or typographical errors may occur. In the event that an item is listed at an incorrect price due to an error in pricing, ZimSeller shall have the right, at our sole discretion, to refuse or cancel any orders placed for that item. ZimSeller may, at our discretion, either contact you for instructions or cancel your order and notify you of such cancellation.
2.3. All prices are expressed inclusive of any VAT payable unless otherwise stated.
2.4. The price of the items does not include the delivery charge which will be displayed at checkout page.
2.5 .You can shop using any currency of your choice, the prices will be the same in all cases, even though the default currency on this website is the South African Rand. Back to Top
3.1.If for any reason beyond our reasonable control, we are unable to supply a particular item, we will not be liable to you. Please note that we will attempt to deliver substitute items should selected product be unavailable unless you request us not to do so.
3.2.We always make an effort to keep our products updated, so that you see on the website is actually available for delivery. However, we may still be unable to deliver certain products which will be in stock on a particular day for a variety of reasons which will be explained to you. In that case you can either wait for us to deliver the item with your next order or within 28 days or ask for a full refund. Back to Top
4.1. There will be no contract of any kind between you and us unless and until we actually dispatch the goods to you. Your order is an offer to buy from us. Nothing that we do or say will amount to any acceptance of that offer until we actually dispatch the goods to you. At any point up until then, we may decline to supply the goods to you without giving any reason. At the moment that the goods are dispatched (and not before), a contract will be made between you and us.
4.2. Please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being canceled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance procedures. We may also require additional verification or information before accepting any order. We will contact you if all or any portion of your order is canceled or if additional information is required to accept your order. If your order is canceled after receiving your payment, we will refund you in full.
4.3. ZimSeller reserves the right to refuse or cancel any order placed for a product that is listed at an incorrect price or 'Out of Stock' status. This shall be regardless of whether the order has been confirmed and/or payment been received. In the event that payment has been processed by ZimSeller the same shall be refunded and we will duly notify you by email. Back to Top
5.1. Delivery will be made to the address specified by you on the completed order form. ZimSeller uses South African Post, DHL, EMS and other equally reputable international couriers for your delivery, so you can have absolute confidence that if your order fails to arrive it is not a function of the courier but rather a regulatory hurdle.
5.2. Given the quality of our courier partners, if your delivery arrives damaged please let us know and we will endeavor to either resupply the goods or refund your payment based on the individual circumstances. However outside of this non damaged delivery guarantee ZimSeller is unable to guarantee goods purchased on our web site will be compliant with your local laws and regulations and as such be permitted to make it to your door.
5.3. Whilst we aim to have all your orders delivered in the agreed time, we will not be liable if we fail to do so in part or in full due to circumstances beyond our control. We will replace all parcel lost in the post BUT not those confiscated by Customs authorities in your country. More about Delivery Back to Top
6. Content: Product Descriptions and Images
6.1. ZimSeller attempts to be as accurate as possible in its product descriptions. However, ZimSeller does not warrant that product descriptions, product photos or other content of this site is accurate, complete, reliable, current, or error-free. If you find a product is not as described, your sole remedy is to return it in unused condition.
6.2. All content, including, but not limited to, medicine and interaction information, is for educational purposes only. Such content is intended to supplement, not substitute for, the diagnosis, treatment and advice of a medical professional. Such content does not cover all possible uses, precautions, side effects and interactions, and should not be construed to indicate that any drug is safe for you. Consult your medical professional for guidance before using any prescription or over the counter (OTC) medicines. Proper treatment of any condition depends on a variety of personal health factors, and can best be assessed by a health care provider. In addition, before administering any prescription or over-the-counter drug, check product information (including package inserts) regarding dosage, precautions, warnings and interactions.
6.3. We have made every effort to display the colors of our products that appear on the Site as accurately as possible. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate. We may deliver a product whose image does not correspond to what you see on our site. Images are used for illustration purposes only and we give no guarantee that the image is an exact depiction of the actual product being sold. Back to Top
7. Returns Policy
7.1. We hope you will be happy with your purchase. However, should you feel it necessary to return an item, we aim to make the returns process as simple as possible.
7.2. If you are unhappy with any purchased items, you may return them in the original packaging within 14 days of receiving them and we will give you a refund on those products or replace them. If you are unable to return them, please contact us to arrange collection or we may ask you to forward them to another customer.
7.3. Please note that, in the event of a refund, all Reward Points received for the purchase of the refunded goods will be reversed. Your statutory rights are not affected. More about Returns Policy
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8.1. You can cancel or change any of your current orders up for as long as the order status is "Processing". You can do this using the "My Account" option on the ZimSeller site, or you can call our Customer Support
department. Please note that orders cannot be cancelled after the parcel has been posted. Back to Top
9.1. You can pay with Credit card for your order. We also accept Bank transfers, Western Union & MoneyGram payment options.
9.2. You can shop using any currency of your choice, the prices will be the same in all cases, even though the base currency on this website is the South African Rand. All payments will therefore be processed in South African Rands.
9.3. We accept payments from anywhere in the world. All available payment options will be presented to you at checkout. Back to Top
10. Refund Policy
10.1. We strive to offer our clients the best possible service and premium quality products, which is why we insist that someone must be home to receive your order. However, if at any time you are not 100% satisfied with your order we will exchange it or give you a full refund. ZimSeller must be contacted immediately and be advised of any damaged/inferior items or items missing from your order. Should ZimSeller be unable to supply a particular product we will refund/substitute as per your instructions and you will be advised at the time of posting your order.
10.2. ZimSeller will make a reasonable effort to exchange any faulty products, but if replacement is not possible, ZimSeller will refund the purchase price including delivery cost. Please note: goods are not guaranteed against faults resulting from normal wear and tear.
10.3. Note that once opened, medicine will not be accepted for a refund.
10.4. Electrical products are guaranteed for 1 year. When your order is delivered you may return any item and receive a full refund if you consider that the product delivered is unacceptable.
10.5. ZimSeller will replace any parcel lost in the post, provided the non-receipt is reported within 45 days of purchase. Parcels are regarded as lost if there is no tracking history available and it has been more than 45 days since the parcel was posted (not the date order was places). Back to Top
11.1. Users are prohibited from violating or attempting to violate the security of the Site, including, without limitation, (a) accessing data not intended for such user or logging onto a server or an account which the user is not authorized to access; (b) attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization; (c) attempting to interfere with service to any user, host or network, including, without limitation, via means of submitting a virus to the Site, overloading, "flooding," "spamming," "mailbombing" or "crashing;" (d) sending unsolicited email, including promotions and/or advertising of products or services; or (e) forging any TCP/IP packet header or any part of the header information in any email or newsgroup posting. Violations of system or network security may result in civil or criminal liability.
11.2. ZimSeller will investigate occurrences that may involve such violations and may involve, and cooperate with, law enforcement authorities in prosecuting users who are involved in such violations. You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of this Site or any activity being conducted on this Site. You agree, further, not to use or attempt to use any engine, software, tool, agent or other device or mechanism (including without limitation browsers, spiders, robots, avatars or intelligent agents) to navigate or search this Site other than the search engine and search agents available from ZimSeller on this Site and other than generally available third party web browsers (e.g., Netscape Navigator, Microsoft Explorer). Back to Top
12. Quantity Limits & Product Restrictions
12.1. ZimSeller reserves the right, at our sole discretion, to limit the quantity of items purchased per person, per household or per order. These restrictions may be applicable to orders placed by the same account, the same credit card, and also to orders that use the same billing and/or shipping address. We will provide notification to the customer should such limits be applied. ZimSeller also reserves the right, at our sole discretion, to prohibit sales to certain International/Overseas destinations. In addition, there are certain products which are either restricted or prohibited for sale/delivery to certain countries. It is the customer's responsibilities to investigate applicable law in their respective countries. Back to Top
13. Export Policy
13.1. You acknowledge that the purchased goods licensed or sold on the Site, which may include technology and software, are subject to the customs and export control laws and regulations in South Africa and may also be subject to the customs and export laws and regulations of the country in which the products are manufactured and/or received. By purchasing, downloading or using technology or software from the Site, you agree to abide by the applicable laws, rules and regulations and you represent and warrant that you will not transfer, by electronic transmission or otherwise, the software or technology to a foreign national or a foreign destination in violation of local or international law. Back to Top
14. Copyrights and Trademarks
14.1 Unless otherwise noted, all Contents are copyrights, trademarks, trade dress and/or other intellectual property owned, controlled or licensed by ZimSeller, one of its affiliates or by third parties who have licensed their materials to ZimSeller and are protected by South Africa and international copyright laws. The compilation (meaning the collection, arrangement, and assembly) of all Contents on this Site is the exclusive property of ZimSeller and is also protected by South Africa and international copyright laws.
14.2. ZimSeller and its suppliers and licensors expressly reserve all intellectual property rights in all text, programs, products, processes, technology, content and other materials which appear on this Site. Access to this Site does not confer and shall not be considered as conferring upon anyone any license under any of ZimSeller's or any third party's intellectual property rights.
14.3. The ZimSeller names and logos and all related product and service names, design marks and slogans are the trademarks or service marks of ZimSeller. All other marks are the property of their respective companies. No trademark or service mark license is granted in connection with the materials contained on this Site. Access to this Site does not authorize anyone to use any name, logo or mark in any manner. Back to Top
15. Reviews, Feedback, Submissions
15.1. All reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to ZimSeller on or by this Site or otherwise disclosed, submitted or offered in connection with your use of this Site (collectively, the "Comments") shall be and remain ZimSeller's property. Such disclosure, submission or offer of any Comments shall constitute an assignment to ZimSeller of all worldwide rights, titles and interests in all copyrights and other intellectual properties in the Comments.
15.2. Thus, ZimSeller will own exclusively all such rights, titles and interests and shall not be limited in any way in its use, commercial or otherwise, of any Comments. ZimSeller will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. ZimSeller is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to user any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate this policy or any right of any third party, including copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to the Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam".
15.3. ZimSeller does not regularly review posted Comments, but does reserve the right (but not the obligation) to monitor and edit or remove any Comments submitted to the Site. You grant ZimSeller the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, or otherwise mislead as to the origin of any Comments you submit. You are and shall remain solely responsible for the content of any Comments you make and you agree to indemnify ZimSeller and its affiliates for all claims resulting from any Comments you submit. ZimSeller and its affiliates take no responsibility and assume no liability for any Comments submitted by you or any third party. Back to Top
16.1. You agree to defend, indemnify and hold harmless ZimSeller and its affiliates from and against any and all claims, damages, costs and expenses, including attorneys' fees, arising from or related to your use of the Site. Back to Top
THIS SITE IS PROVIDED BY ZIMSELLER ON AN "AS IS" AND "AS AVAILABLE" BASIS. ZIMSELLER MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, ZIMSELLER DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. WITHOUT LIMITING THE FOREGOING, ZIMSELLER DISCLAIMS ANY AND ALL WARRANTIES, EXPRESS OR IMPLIED, FOR ANY MERCHANDISE OFFERED ON THIS SITE. YOU ACKNOWLEDGE, BY YOUR USE OF THE ZIMSELLER WEB SITE, THAT YOUR USE OF THE SITE IS AT YOUR SOLE RISK. THIS DISCLAIMER DOES NOT APPLY TO ANY PRODUCT WARRANTY OFFERED BY THE MANUFACTURER OF THE ITEM. THIS DISCLAIMER CONSTITUTES AN ESSENTIAL PART OF THIS AGREEMENT. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE FOREGOING LIMITATIONS MAY NOT APPLY TO YOU.
MERCHANDISE CONTENT DISCLAIMER: PRODUCT INFORMATION ACCESSED THROUGH THIS WEBSITE IS OBTAINED FROM CLAIMS MADE BY THE PRODUCT'S MANUFACTURER. PLEASE NOTE THAT, ON OCCASION MANUFACTURERS MAY ALTER THEIR LABELS SO ACTUAL PRODUCT PACKAGING AND MATERIALS MAY CONTAIN DIFFERENT INFORMATION THAN THAT SHOWN ON OUR WEB SITE, THUS WE CANNOT GUARANTEE OR ENSURE THE ACCURACY, COMPLETENESS OR TIMELINESS OF ANY PRODUCT INFORMATION. WE RECOMMEND THAT YOU DO NOT SOLELY RELY ON THE INFORMATION PRESENTED AND THAT YOU ALWAYS READ LABELS, WARNINGS, AND DIRECTIONS BEFORE USING OR CONSUMING A PRODUCT. FOR ADDITIONAL INFORMATION ABOUT A PRODUCT, PLEASE CONTACT THE MANUFACTURER. S RESULTS AND EXPERIENCES ONLY AND ARE NOT VERIFIED OR ENDORSED BY ZIMSELLER ASSUMES NO LIABILITY FOR INACCURACIES OR MISSTATEMENTS ABOUT PRODUCTS. CUSTOMER REVIEWS ARE PROVIDED FOR INFORMATIONAL PURPOSES ONLY. CUSTOMER REVIEWS REFLECT THE INDIVIDUAL REVIEWER'S RESULTS AND EXPERIENCES ONLY AND ARE NOT VERIFIED OR ENDORSED BY ZIMSELLER.
PHARMACY AND MEDICAL CONTENT: THE MEDICAL CONTENT ON THE SITE IS PROVIDED BY THE PRODUCT SUPPLIER, AND NOT BY S RESULTS AND EXPERIENCES ONLY AND ARE NOT VERIFIED OR ENDORSED BY ZIMSELLER' S RESULTS AND EXPERIENCES ONLY AND ARE NOT VERIFIED OR ENDORSED BY ZIMSELLER AND ITS AFFILIATES DO NOT SPONSOR, RECOMMEND OR ENDORSE ANY THIRD PARTY, PRODUCT, SERVICE OR INFORMATION PROVIDED ON THIS SITE. ALL CONTENT, INCLUDING DRUG INTERACTION INFORMATION PROVIDED IN THE PHARMACY AREA OF THIS SITE, AND MEDICAL CONTENT PROVIDED IN ANY AREA OF THIS SITE, IS FOR EDUCATIONAL PURPOSES ONLY. IT IS NOT INTENDED, AND SHOULD NOT BE USED, AS A SUBSTITUTE FOR THE DIAGNOSIS, TREATMENT AND ADVICE OF A MEDICAL PROFESSIONAL. IT DOES NOT COVER ALL POSSIBLE USES, PRECAUTIONS, SIDE EFFECTS AND INTERACTIONS. IT MAY NOT CONTAIN ALL INFORMATION THAT IS APPLICABLE TO YOUR PERSONAL CIRCUMSTANCES AND SHOULD NOT BE CONSTRUED TO INDICATE THAT ANY DRUG IS SAFE FOR YOU. ALWAYS CONSULT YOUR MEDICAL PROFESSIONAL REGARDING ANY MEDICAL CONDITION AND BEFORE USING ANY PRESCRIPTION OR OVER THE COUNTER DRUGS. THE INFORMATION AND SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. YOU ACKNOWLEDGE BY YOUR USE OF THIS SITE THAT ZIMSELLER AND ITS AFFILIATES AND AGENTS ASSUME NO RESPONSIBILITY FOR ANY CONSEQUENCE, DAMAGE OR LOSS RELATING DIRECTLY OR INDIRECTLY TO ANY ACTION OR INACTION YOU TAKE BASED ON THE INFORMATION, SERVICES, OR OTHER MATERIAL ON THIS SITE. YOUR USE OF THIS SITE IS SUBJECT TO THE ADDITIONAL DISCLAIMERS AND CAVEATS THAT MAY APPEAR THROUGHOUT THE SITE.
ALL CONTENT, INCLUDING, BUT NOT LIMITED TO, RECIPE AND HEALTH INFORMATION PROVIDED ON ZIMSELLER OR ANY OTHER PART, OF THIS SITE IS PROVIDED BY A THIRD PARTY, AND NOT BY ZIMSELLER AND ITS AFFILIATES DO NOT SPONSOR, RECOMMEND OR ENDORSE ANY THIRD PARTY, PRODUCT, SERVICE OR INFORMATION PROVIDED ON THIS SITE. ALL CONTENT IS FOR EDUCATIONAL PURPOSES ONLY. SUCH CONTENT IS INTENDED TO SUPPLEMENT, NOT SUBSTITUTE FOR, THE DIAGNOSIS, TREATMENT AND ADVICE OF A MEDICAL PROFESSIONAL. SUCH CONTENT DOES NOT COVER ALL POSSIBLE SIDE EFFECTS OF ANY NEW OR DIFFERENT HEALTH PROGRAM. CONSULT YOUR MEDICAL PROFESSIONAL FOR GUIDANCE BEFORE CHANGING OR UNDERTAKING A NEW DIET OR EXERCISE PROGRAM. ADVANCE CONSULTATION WITH YOUR PHYSICIAN IS PARTICULARLY IMPORTANT IF YOU ARE UNDER EIGHTEEN (18) YEARS OLD, PREGNANT, NURSING, OR HAVE HEALTH PROBLEMS. Back to Top
INFANT CARE & BABY PRODUCTS. THE INFORMATION (INCLUDING, WITHOUT LIMITATION, ADVICE AND RECOMMENDATIONS) AND SERVICES FROM THIS SITE OR CONCERNING INFANT CARE OR BABY PRODUCTS ARE INTENDED SOLELY AS A GENERAL EDUCATIONAL AID AND ARE NEITHER MEDICAL NOR HEALTHCARE ADVICE FOR ANY INDIVIDUAL PROBLEM NOR A SUBSTITUTE FOR MEDICAL OR OTHER PROFESSIONAL ADVICE AND SERVICES FROM A QUALIFIED HEALTHCARE PROVIDER FAMILIAR WITH YOUR UNIQUE FACTS. ALWAYS SEEK THE ADVICE OF YOUR PHYSICIAN OR OTHER QUALIFIED HEALTHCARE PROVIDER REGARDING ANY MEDICAL CONDITION AND BEFORE STARTING ANY NEW TREATMENT. NOTHING OFFERED ON THIS SITE IS INTENDED TO BE USED FOR MEDICAL DIAGNOSIS OR TREATMENT. THE INFORMATION AND SERVICES ARE PROVIDED WITH THE UNDERSTANDING THAT ZIMSELLER OR ITS AFFILIATES, SUPPLIERS OR USERS ARE ENGAGED IN RENDERING LEGAL, MEDICAL, COUNSELING, OR OTHER PROFESSIONAL SERVICES OR ADVICE. ZIMSELLER AND ITS AFFILIATES AND AGENTS ASSUME NO RESPONSIBILITY FOR ANY CONSEQUENCE RELATING DIRECTLY OR INDIRECTLY TO ANY ACTION OR INACTION YOU TAKE BASED ON THE INFORMATION OR SERVICES. WHILE ZIMSELLER STRIVES TO KEEP THE INFORMATION ON THE SITE ACCURATE, COMPLETE, AND UP-TO-DATE, ZIMSELLER AND ITS AFFILIATES AND SUPPLIERS CANNOT GUARANTEE, AND WILL NOT BE RESPONSIBLE FOR, ANY DAMAGE OR LOSS RELATED TO THE ACCURACY, COMPLETENESS, OR TIMELINESS OF THE INFORMATION. Back to Top
LIMITED LIABILITY. UNDER NO CIRCUMSTANCES AND UNDER NO LEGAL OR EQUITABLE THEORY, WHETHER IN TORT, CONTRACT, STRICT LIABILITY OR OTHERWISE, SHALL S RESULTS AND EXPERIENCES ONLY AND ARE NOT VERIFIED OR ENDORSED BY ZIMSELLER OR ANY OF ITS AFFILIATES, EMPLOYEES, DIRECTORS, OFFICERS, AGENTS, VENDORS OR SUPPLIERS BE LIABLE TO YOU OR TO ANY OTHER PERSON FOR ANY INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL LOSSES OR DA